‎Connecting keypad to base | SimpliSafe Support Home

Friday, August 7th, 2020 4:07 PM

Connecting keypad to base

Brand new right out of the box. Keypad won't connect to base.  Base has a white light on. I've tried  connecting with the keypad right next to the base.  I've emailed Simplisafe with no response. Any help would be greatly appreciated.

335 Messages

4 years ago

They likely won't reply to your email.  They almost never do.  You'd be better off calling their support line.
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