
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
2 Messages
Wednesday, February 19th, 2020 6:36 PM
Cell service shows disconnected in diagnostics
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3 years ago
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captain11
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5.1K Messages
3 years ago
Next up, what you went through with SS support should not have happened. I would call again, and explain why you are calling and politely insist to speak with a supervisor. Once you get one, give a short summary of what happened and suggest retraining is required. Again, only if you want to go the extra mile. This should not have happen, no doubt, a result of SS's large hiring effort to have resources catch up with demand.
Update: I just disconnected my system from WIFI, sent test signal and got text and phone confirmation in seconds.
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usmaak
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lance843
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usmaak
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captain11
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cmartorelli
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