11 Messages
Base Station Chime For Messages
Hi there,
Poking around and can’t seem to find a solution.
how do I stop the base station from chiming for messages? Example problem: At 2:00am a window sensor becomes non-responsive (another issue for another thread). The base station then starts chiming loudly until I get up and acknowledge the message at the keypad. For these messages a push on my phone is sufficient.
thanks for any help
Official Solution
emily_s
Community Admin
•
3.3K Messages
2 months ago
Hi @Churchill7,
It sounds like you're hearing the Base Station's Trouble Signal. The Trouble Signal alerts you to potential problems with your system - like if a sensor isn't responding.
You can lower the volume of the Trouble Signal, or turn it off completely, using your Keypad. Navigate to Menu > System Settings > Trouble Signal and then either set it to Medium, Low, or Off.
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