3 issues with system

1. The announcement gets cut off when I arm or disarm the system. Instead of saying “SimpliSafe on, home” it says “simpli” or sometimes just “Sim” and the rest gets cut off. I’ve seen others post about this issue, and a battery pull from the base station is recommended. This hasn’t helped. The issue has been happening for many months.

2. When I open the SS app on my Android phone, it automatically puts the system into home mode. I’ve tried reinstalling the app, clearing cache, etc. but it still continues to happen.

3. In the past couple weeks, the system has armed itself in home mode without anyone touching it. We’ve been nowhere near the keypads, the key fobs, or the app. All of a sudden we hear an announcement saying the system is in home mode. This has happened at least 3 separate times.

Bonus #4: Your forum login process is awful. I just typed this entire post, went to submit it, and it cleared out the whole thing and asked me to log in again (even though I had logged In a few minutes earlier).