Captain
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6.2K Messages
What would you want SS to work on first?
The purpose of this thread is to ask customers
If you had one thing you would want SImplisafe Development to work on (a product, service or feature) what would it be?
This could be a separate section dedicated to customer input for new products/services/features in the new CRC.
Here's mine:
Ability of SS3 to pass an "alarm state flag" to digital assistants so it could be part of a routine or script. Out of SS3 only, for security reasons. I would use that to interact with a script on Amazon Echo to turn on my nine controlled lights in and outside my home duirng an alarm event.
What's yours? Again, please keep it to your top single request.
If you had one thing you would want SImplisafe Development to work on (a product, service or feature) what would it be?
This could be a separate section dedicated to customer input for new products/services/features in the new CRC.
Here's mine:
Ability of SS3 to pass an "alarm state flag" to digital assistants so it could be part of a routine or script. Out of SS3 only, for security reasons. I would use that to interact with a script on Amazon Echo to turn on my nine controlled lights in and outside my home duirng an alarm event.
What's yours? Again, please keep it to your top single request.
johnbanyardmaintechsystemscom
1 Message
3 years ago
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worthing
737 Messages
3 years ago
In the meantime, you could a) log in for them on their device so they don't know your username and password and b) add their phone numbers to the MFA list. (You do have MFA set up, right?) It's not perfect and sometimes users get logged out but it's the best we have at the moment if you want to give mobile app access to people and not share your username/password.
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castewa88
24 Messages
3 years ago
In my house, the most needed bug fix is the very high number of "smart lock not responding" occurrences.
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worthing
737 Messages
3 years ago
Edit: But if you allowed me two answers the other answer would absolutely be a refresh of the SimpliCam which is, frankly, outdated and overpriced. You all need a new indoor camera with better image quality, local storage for back up in case the network goes down, better software support (add date/time stamps to clips, manage multiple clips at once, etc.), scheduling, etc. There are multiple vendors offering better equipment for less than half what you all charge for the SimpliCam.
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sevensiamesecats
2.2K Messages
3 years ago
2) Update the SS3 temperatures sensors so they can be set for high temp exceeded only, so they can be used as freezer alarms. Alternately, allow setting a low temperature alert well below 0, as my freezers often dip below 0, giving periodic false alarms
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aaltmann
1 Message
3 years ago
1) Without question the ability to set the Outdoor wireless camera behavior based on system status like you can the other devices.
Example I do not want my outdoorwireless cameras recording me doing yardwork or washing my car. When me system is OFF or HOME I want the outdoor camera not be recording! I think this is a serious privacy issue. I understand that I can go to the setting for each camera and turn off motion detection when I set my camera to OFF or HOME but that is a pain and poor design.
2) My outdoor wireless cameras are set to the People Only yet that will false trigger over and over 10 or 15 second clips with no movement. No they are not near trees or traffic etc. either.
3) Because of #1 & 2 above, I end up with so many video clips, I want to be able to delete multiple video clips at a time via the app or webpage.
Agree that "support for multiple account logins and role based access" would be a good addition.
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captain11
Captain
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6.2K Messages
3 years ago
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coltmaster1
2.8K Messages
3 years ago
For SS not to consider their own proprietary monitoring. I'm thinking not ready for prime-time, don't fix what isn't broken.
I know that's not 'development'-related in terms of tech, but it's kind of casting a shadow on an otherwise list of things they should be focusing on (in my opinion).
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SmartSecurity
83 Messages
3 years ago
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simplisafeens
3 Messages
3 years ago
* Ability to add more "users" to the SS3. At least allow more user PINs to be registered. I'm not asking for hundreds of PINS... but four is a very low limit. (I would not believe that it is due to a HW/SW limitation.)
* Ability to require a PIN to put the system in Home/Away mode. This is not a trivial request, and does not require an explanation/justification. I have my reasons for wanting this ability.
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deldawley
5 Messages
3 years ago
Recommend that the next generation of keypads have a small low power led that blink every 3 seconds or so when on home mode. Help understand by glancing if the system needs to be armed or disarmed.
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