1 Message
VISA referral program is horribly run
60 plus days and not a peep out of SimpliSafe for a referral I made for my sister through the provided email link. How hard is it to follow up? The company's reputation is surely worth one employee that does nothing but verify purchases and issues gift cards...
dlpsr
1.3K Messages
28 days ago
From previous posts here, its a 3rd party vendor also run sloppily to Simplisafes detriment.
They'll probably have someone contact you eventually and fix it, but that should not even be necessary.
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emily_s
Community Admin
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3.4K Messages
26 days ago
@roycester I do apologize to hear about this experience. As mentioned by dlpsr, our referral program is run by a third party, and they are the ones who administer the gift cards.
I have forwarded your case details to our escalated Support team for additional assistance. A senior agent will be in touch soon to help.
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