4 Messages
Personal SMTP Relay, Email 2FA, and Camera notifications
To preface all my suggestions, I'll start off by saying we're a small business...
Some of the things I noticed that could be implemented or added are the following:
1. The ability for the customer to use their own SMTP relay. Currently some email notifications take upwards to 15 minutes to send which is absurd to be honest. Why not allow a more tech savvy user the ability to use their own SMTP relay for quicker and more reliable email notifications? Especially for customers such as ourselves on the self monitor plan.
2. As a small business, having the 2FA codes sent via text to our boss's cell phone is not ideal. I noticed others asked for 2FA via email and you gave the generic let us ask our security team. Multiple companies utilize 2FA via email so its kind of silly for you to say lets ask our security team when its a viable, known solution that eliminates SMS only. Please consider expanding the 2FA options ASAP.
3. Cameras should have the ability to send motion detection via email and SMS. The fact that push notifications are the only option is silly; you allow all other sensors the ability to send SMS and emails so why limit cameras? And couple this with the fact we cant customize the push notifications to only send when the system is in "alarm" state is annoying. In a small business setting, the self monitoring plan with the ability to send emails regarding camera motion when the alarm is on would be simply awesome (or even allow us to do Time of Day settings for "off limit areas" where the camera could report the motion in that area.)
Lastly, I'm curious if there is an API that would allow some of my programmers to link the live camera feeds into our intranet?
Some of the things I noticed that could be implemented or added are the following:
1. The ability for the customer to use their own SMTP relay. Currently some email notifications take upwards to 15 minutes to send which is absurd to be honest. Why not allow a more tech savvy user the ability to use their own SMTP relay for quicker and more reliable email notifications? Especially for customers such as ourselves on the self monitor plan.
2. As a small business, having the 2FA codes sent via text to our boss's cell phone is not ideal. I noticed others asked for 2FA via email and you gave the generic let us ask our security team. Multiple companies utilize 2FA via email so its kind of silly for you to say lets ask our security team when its a viable, known solution that eliminates SMS only. Please consider expanding the 2FA options ASAP.
3. Cameras should have the ability to send motion detection via email and SMS. The fact that push notifications are the only option is silly; you allow all other sensors the ability to send SMS and emails so why limit cameras? And couple this with the fact we cant customize the push notifications to only send when the system is in "alarm" state is annoying. In a small business setting, the self monitoring plan with the ability to send emails regarding camera motion when the alarm is on would be simply awesome (or even allow us to do Time of Day settings for "off limit areas" where the camera could report the motion in that area.)
Lastly, I'm curious if there is an API that would allow some of my programmers to link the live camera feeds into our intranet?
No Responses!