38 Messages
Are emails from Centercode on behalf of Simplisafe legit?
I got an email about the Simplisafe beta program but it came from Centercode and not SimpliSafe. Is this legit or a scam?
38 Messages
I got an email about the Simplisafe beta program but it came from Centercode and not SimpliSafe. Is this legit or a scam?
davey_d
Community Admin
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5.6K Messages
2 years ago
Hi duffy_4!
Sorry about the confusion. Yep, I checked in with our Product team and can confirm that Centercode is the platform that we use for managing our Beta Program.
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worthing
702 Messages
2 years ago
Better yet, please reference this:
https://help.centercode.com/en/general-technical-information-spf
Get Centercode set up to send mail on behalf of your domain and configure those emails to come from simplisafe.com addresses.
Edit: Per https://mxtoolbox.com/SuperTool.aspx?action=spf%3asimplisafe.com&run=toolpage it looks like the SPF records have been updated but Centercode isn't using this functionality? Get this fixed and it will be a better and safer experience for your customers.
Edit2: Are y'all sure you don't want me to come work for y'all in customer experience or IT or something? I have a ton of relevant knowledge and experience. :)
(edited)
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