‎White circles with outdoor kit at night | SimpliSafe Support Home
 
ollie_s's profile

Monday, June 15th, 2020 10:40 PM

White circles with outdoor kit at night

Is anyone else having issues with this? Support are trying to convince me this is a glare issue. I remove case, white circles gone. I put case on, circles appear.

Has anyone been given a resolution to this?

This conversation is no longer open for comments or replies and is no longer visible to community members.

2.2K Messages

5 years ago

I recall that someone had a similar or perhaps the same problem, and cut off a lip of the case and the problem went away.  Use Google search with the site: keyword to search these forums for what the problem and solution was.

1.3K Messages

5 years ago

^^^
That is what I recall reading too - trimming off that small lip eliminated the reflections.
SimpliSafe Logo
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.