‎White circles with outdoor kit at night | SimpliSafe Support Home
ollie_s's profile

Monday, June 15th, 2020 10:40 PM

White circles with outdoor kit at night

Is anyone else having issues with this? Support are trying to convince me this is a glare issue. I remove case, white circles gone. I put case on, circles appear.

Has anyone been given a resolution to this?

2.2K Messages

4 years ago

I recall that someone had a similar or perhaps the same problem, and cut off a lip of the case and the problem went away.  Use Google search with the site: keyword to search these forums for what the problem and solution was.

1.3K Messages

4 years ago

That is what I recall reading too - trimming off that small lip eliminated the reflections.
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