‎When did the Outdoor Camera go up in price and what changed to justify the new price? | SimpliSafe Support Home
 
worthing's profile
Advocate

Advocate

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677 Messages

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10 Points

Wednesday, May 3rd, 2023 10:03 AM

When did the Outdoor Camera go up in price and what changed to justify the new price?

I can see on simplisafe.com (and other vendors) that the Outdoor camera has gone up from $169.99 to $189.99. 

Can someone from SimpliSafe please tell us:

1) When did the pricing change happen?

2) What, if anything, changed with the camera to justify the price increase?

3) Did anything else go up in price? (Near as I can tell, it didn't.)

Advocate

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677 Messages

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10 Points

10 months ago

Bump. Again, another request for answers to questions that should  be trivial to answer.  Why bother having an electronic platform for these discussions when what I usually get, if I'm  lucky, are response times on par with what I would expect if I sent you all snail mail and you snail mailed back a response.

Except for the threads that are a year old and still no answers. Thats like sending letters via a Spanish galleon in the 1500s to the far corner of the earth and waiting for a response. 

Community Admin

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2.4K Messages

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10 Points

10 months ago

Hi @worthing, 

To answer your questions:

  1. The Outdoor Camera's price increased to $189.99 on June 29th, 2022
  2. There were no changes made to the Outdoor Camera that caused this price increase. Due to supply chain issues, the Outdoor Camera costs more to produce now, so its price was increased to reflect that
  3. No other products increased in price

Please let me know if you have any additional questions regarding this!

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