‎What are the specs for a charger needed to charge the outdoor camera battery before installing it with the solar panel outside | SimpliSafe Support Home
 
robinkowalchukburk's profile

Tuesday, April 19th, 2022 8:14 PM

What are the specs for a charger needed to charge the outdoor camera battery before installing it with the solar panel outside

What chargers will do this?

Official Solution

Community Admin

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5.3K Messages

2 years ago

Hi @robinkowalchukburk ,

If I have this right, you're asking about what charging block or brick you should use to charge the battery? Since it comes with the USB-micro cable, but not the actual charger. And you'd need to charge the battery to full before starting the setup.

Any 5v power adapter will do - like the typical ones you'd have for your iPhone or other smart phone. Or you could plug it into your computer if you have one.

@davey_d​ thanks.  I was finally able to get the requirements from a support person on the phone.  Specifically, 5 volts / 1.5 amps (a lot of phone chargers only provide 1 am), total of 7.5W as a result.

1 Message

2 years ago

I have the same problem! I think they should include a charging cord when you buy a battery! The outdoor batteries don’t stay charged very long. That’s if you even have a solar battery. I am disappointed with this product. Plus it takes the battery a long time to charge!!

Community Admin

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5.3K Messages

@hardyh999​ the battery in the Outdoor Camera should be lasting 3-6 months. The Solar Panel accessory should really be keeping it topped up so it can stay charged indefinitely.

So if the camera is draining way faster than it can charge, we should be troubleshooting further. Do you see a high number of Motion triggers on your camera? is People Only mode already enabled? And of course, has it already been updated to the latest firmware version? There are improvements to performance included in that update that could help a lot.

But our Support team at 800-548-9508 can help with even more troubleshooting steps.

1 Message

can i use short charging cable that came with camera for outdoor to connect with camera for full time charge?

Community Admin

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70 Messages

Hi @nazmuddin_97,

 

No, however we do offer a cable that is made for the Outdoor Camera! You can keep your camera plugged in at all times with our 25ft IP65 water-resistant cable and outdoor rated power adapter. You can find the Outdoor Camera Charging Cable here.

Captain

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5.8K Messages

@nazmuddin_97​ I do have two outdoor cameras that are both using the Simplisafe power cords. They are extremely heavy duty and well designed and have breezed through a Chicagoland winter with wind gusts over 50mph, single digit temps and windchills down to -30.  

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