14 Messages
Volume on outdoor video camera too soft. Can not be heard
Voices cannot be heard on video camera, especially outside. Two way conversation does NOT work. Support rep said it cannot be adjusted. It is marketed as being able to converse with person outside
Official Response
davey_d
Community Admin
•
4.8K Messages
1 year ago
Hi @boomerst3 ,
Yes, at this time, there is no way to modify the volume on the 2-way audio for the Outdoor Camera. It should still be possible to have a conversation through the camera, but it depends a lot on the environment (e.g. a windy environment, or a very large and open space would be tricky).
I have gone ahead and moved your post to the Suggestions, so that our dev team can see it. We're always hard at work on improving our systems.
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msbasel
1 Message
11 months ago
Agreed. Volume way too low
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texasauction
1 Message
6 months ago
Are there any updates on the volume problem?
I just installed an outside camera on my front porch. While I was adjusting it, my wife tried talking to me. I was right in front of it (on a ladder) and while she was audible, it was VERY low. She would have done better talking to me through the front door. I stood at the front door (~8 feet) and I kept having to ask her to talk louder to understand her, although she says I was coming through very well.
This is something that certainly needs to be fixed. It should also include filters/limiters to prevent feedback from the person inside talking.
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wjohnson270
3 Messages
3 months ago
I have the same issues as well. Neither the outdoor camera nor the doorbell allows any sort of a conversation. They can hear me, but no way can I hear them. It's not the "weather", it's not my signal strength or upload speeds (they are all "Good"). They just don't work like they are advertised.
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