‎Video doorbell not working | SimpliSafe Help Center

Saturday, January 2nd, 2021 1:46 AM

Video doorbell not working

4 Messages

2 years ago

When I installed the video doorbell on two doors some time ago, I had trouble getting the one on the door farthest from the WiFi from completing setup.  I left the doorbell mounted for enough time to completely charge the battery, then removed if and took it inside the house where it had a stronger WiFi signal. I successfully completed setup, and I remounted it on the bracket on the outside of the door. It has continued working ever since without problems.
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