3 Messages
Video Doorbell Mini-lock screw Replacements
SimpliSafe should offer the mini-lock screws on the doorbells as a part OR send multiple screws with the product. I've installed two of the doorbells and lost the screws to both of them in the dirt near the install location. They are easy to loose - black and tiny - and when in the dirt they are GONE.
I would have been more than willing to pay a few bucks plus shipping for replacements but they are not offered. Thanks for sending a whole new doorbell replacement but, to tell you the truth, I'd rather have actually paid for the part. Instead, I'll pick the screw out of the new doorbell before sending the doorbell back to you.
So thanks but I think you've got better options.
I would have been more than willing to pay a few bucks plus shipping for replacements but they are not offered. Thanks for sending a whole new doorbell replacement but, to tell you the truth, I'd rather have actually paid for the part. Instead, I'll pick the screw out of the new doorbell before sending the doorbell back to you.
So thanks but I think you've got better options.

