8 Messages
Video doorbell has a recording every minute. Why?
Hello,
Our video doorbell reports "Camera Motion Detected" every minute as seen in the Timeline menu option. It happens regardless of the Sensitivity setting. Used to think insects were setting it off during the summer. It's definitely winter here and no bugs now. Anybody have a solution?
I emailed tech support days ago and have not received a reply. Called tech support twice today and the wait times were 40 and 45 minutes, respectively.
-Thank you
Our video doorbell reports "Camera Motion Detected" every minute as seen in the Timeline menu option. It happens regardless of the Sensitivity setting. Used to think insects were setting it off during the summer. It's definitely winter here and no bugs now. Anybody have a solution?
I emailed tech support days ago and have not received a reply. Called tech support twice today and the wait times were 40 and 45 minutes, respectively.
-Thank you
michaelfernandes
292 Messages
5 years ago
Otherwise, call SS to troubleshoot and have replaced under 3 year warranty.
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montecristo1999
8 Messages
5 years ago
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montecristo1999
8 Messages
5 years ago
Suggestions? Time to call Support for a replacement?
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lance843
1K Messages
5 years ago
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