‎Using cameras with Mifi device | SimpliSafe Support Home
lscott's profile

Wednesday, November 29th, 2023 1:24 PM

Using cameras with Mifi device

I have my Simplisafe system set up in a boat, and the marina wifi connection is horrible, so I'm using a Verizon Mifi device.  The Simplisafe system connects just fine to the Mifi, but the cameras do not.  Why is this?



5.9K Messages

8 months ago

@lscott This is only a hunch/guess on my part but the lag on mifi devices can, at times, be horrible.  Have you used the connect check tool on the camera? I would start there and then call Support to troubleshoot.

Please post your outcome here if you get a chance.

Community Admin


3.1K Messages

8 months ago

Hello @lscott, 

Our cameras require a faster and more stable connection through Wi-Fi. And since they need to transmit a lot of data rather quickly, they are generally unable to connect to hotspots and work properly with one.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.