‎Unwanted Camera Recordings | SimpliSafe Help Center
 
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Sunday, May 17th, 2020 4:27 PM

Unwanted Camera Recordings







1.3K Messages

3 years ago

2. Don't your privacy shutter settings say "Open" or Closed" next to them, depending on the position of the switches?

Mine do.

3 Messages

3 years ago

I am a new customer and noticed the same thing.  I have motion detector set to off, and only have "open" checked, under away.  Everytime home/away alarm is enabled/disabled, the shutter opens, and video is generated.

1.3K Messages

3 years ago

Whether anyone likes it or not, I do, some don't, that's the way it works. Cameras make a recording when the system is armed or disarmed regardless of the privacy shutter settings.

22 Messages

3 years ago

This is a safety feature, in case a criminal managed to unlock your system.

1 Message

3 years ago

I'm not sure what difference it makes if the camera shutters indicate open or closed when outs 3 or 7 am and someone who might not know your system makes a mistake.  Hey whoaru99, You're kind of an ass, honestly, if you don't get the privacy issues especially with the intrusions that security companies have had recently. And when I want to delete a video, I shouldn't have to go to the company to highlight the video and ASK their Permission to delete my own video that was shouldn't have been filmed in the first place.  Get a effing clue.

1.3K Messages

Hey vegasusr,

You and others don't like the way it works? Fair enough, but that IS the way it works like it or not. Given SS typical response time to feature/function requests you can expect that to be changed around the 12th of Never.

I suggest if you're very concerned about breaches of privacy don't put video cameras in your house. The only 100% guarantee.

Guess if being real and honest makes me an asshole so be it. I'm not here to mollycoddle anyone.

261 Messages

3 years ago

I agree with whoaru99 I like the built in safety feature of the automatic recording when system is activated or deactivated. Another layer of protection.
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