Unreliable product during break-in, stay away from Simplisafe
Attempted break-in at my house. Cameras barely caught the suspect because of its awful wake windows which turned on too late to capture footage. Police wouldn't even take the video because of how unusable it is.
These cameras are awful. From the unreliable charging (I'm on my third replacement) to the horrible software, SimpliSafe is not....safe.
Support is refusing a refund for my products when I just want to return them. Yes, I am out of the 60 day window but do right to your customers. Honor a return of your horrible equipment which has let a customer down in your CORE VALUE PROPOSITION.
Just honor a refund instead of constantly taking bad press. This company is a mess.