Whenever we cancel an order, it's standard procedure for us to send an email letting the customer know. We apologize because it does appear that we may have forgotten to send out the email this time. We have reached out to our Loss Prevention team to make them aware of this error. Hopefully, if you do decide to place another order, we won't have any trouble making sure this one ships out to you in a timely fashion.
simplisafe_admin
Community Admin
•
491 Messages
2 years ago
Whenever we cancel an order, it's standard procedure for us to send an email letting the customer know. We apologize because it does appear that we may have forgotten to send out the email this time. We have reached out to our Loss Prevention team to make them aware of this error. Hopefully, if you do decide to place another order, we won't have any trouble making sure this one ships out to you in a timely fashion.
SimpliSafe Social Team
SimpliSafe Home Security
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