‎Torx Door Cam Screwdriver | SimpliSafe Support Home

Wednesday, September 9th, 2020 2:41 PM

Torx Door Cam Screwdriver

Trying to remove my doorbell cam in order to reset it. I lost the screwdriver. Does anyone have the size of the torx screw so I may remove it?

Official Solution

Community Admin


521 Messages

4 years ago

Hi ecpl.peterson

The screw driver that is used for the Video Doorbell Pro is a T5 Torx screwdriver. If you'd like, you can give us a call and one of our Customer Service representatives should be able to get that replaced for you.

SimpliSafe Social Team
SimpliSafe Home Security

1 Message

3 years ago

Despite numerous requests for a replacement screwdriver, as well as numerous assurances that one was being sent to me, I still have not received it.



5.8K Messages

3 years ago

@ruthbawarshi  I am guessing you requested by email. SS is not too good with that, I suggest you call.

2 Messages

3 years ago

i called SS... after about 5 minutes of hold time the contact told me they would send a t5 tool for $2.95 shipping.... i can buy one at lowes or Home Depot today for about the same price, so off i go!
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