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starlink camera access
Has anyone had success with linking their cameras up
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davey_d
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Hi @swade6970 ,
Our cameras rely on rapid communication with the server, so internet connections with higher latency (such as satellite and cell) might not work very well. Are you saying that you already have a camera right now that you're trying to set up, or are you asking before you buy?
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r00twayne
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starlink wireless routers support both 5ghz and 2.4ghz and even with them on seperate ssid your cameras will not connect
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newsomjf
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Same problem here. Just changed to Starlink and my camera won’t even show it in the list of Wi-Fi options.
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worthing
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A quick google for starlink and simplisafe cameras only turns up a few results but among those results are multiple people saying their simplisafe cameras work just fine with starlink. (But sadly, not providing too many other details.) I found two results (one reddit post and 1 youtube video) that mention they're using an external router with Starlink and one of those results (the youtube video) claims you must have an external router to get the cameras to work.
https://www.reddit.com/r/Starlink/comments/va6wxa/security_cameras/
https://www.youtube.com/watch?v=PsoBoERHZAg
Just curious, do any of y'all having issues also have an external router? Or are you all using the Starlink router? (I don't have Starlink so I'm winging it here on how it's set up.)
I also found another result suggesting turning down the power on the 5GHz network to make set up easier and then you can, presumably, raise the power again? You may even want to try to disable the 5GHz network entirely while trying to get it to connect.
https://www.reddit.com/r/orbi/comments/iw5xv5/simplisafe_camera_will_not_connect_to_network/
I make no claims any of this will definitely work. Some of this info is from older sources. I just wanted to provide some additional info.
You may also want to head over to https://www.reddit.com/r/Starlink/ or some other Starlink specific forums to ask around. I'd bet actual money you're more likely to find folks with direct experience to talk to in those places than here. The subreddit alone has 180k people in which is, I assume, orders of magnitude more people than are here.
If any of you all DO find a fix, please share it here. I'll also make a post in https://www.reddit.com/r/simplisafe (which, if you're not already a member of, come on by) to see if anyone there has any useful tips.
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sabrinawoods3
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June 1,2025 - just set up our Starlink router and service. Not sure if this is helpful, but I had to go into each device individually and type in the new WiFi name and password where my old one was written. Again, I did this for each device. Ignore the blue text saying something like “click here for how to switch to different network”. Just click in the box with the old network name under the settings for each device, type in new network name, then should be able to put in the password. Then it will prompt you to start setting up the cameras again like they are brand new (“hold reset button”, etc) and mine walked me through the processes without any issues. Did this with an indoor camera and the doorbell. Hope this helps!
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