‎simply safe camera and area | SimpliSafe Help Center

Saturday, April 14th, 2018 10:07 PM

simply safe camera and area

7 Messages

5 years ago

also just wanted to add a comment wow. so i'm at work and monitoring on my phone, the thing i am monitoring is right near my desk...

1. i waved my hand in front of the camera and it was literally 3 mins before i saw my hand shwo up on my phone screen
2. i placed an object in front of what i was monitoring and it was 3 to 4 mins before it showed up
3. i removed the object and have now logged on written this post and that object is still not showing as removed on my phone!

3-5 mins delay is that normal?!



5.1K Messages

5 years ago

@s.grue.9 , no, 3-5 minute delay is not normal.  My (and 4 other systems, both SS2s and 3s) have a few seconds but not minutes.  Suggest you call SS to troubleshoot.
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