‎SimpliSafe Video Doorbells causing buzzing / humming at doorbell chime | SimpliSafe Help Center

Saturday, November 17th, 2018 3:28 AM

SimpliSafe Video Doorbells causing buzzing / humming at doorbell chime

271 Messages

4 years ago


Would your doorbell happen to be digital? Our Video Doorbell Pro is compatible with analog doorbells only.

SimpliSafe Home Security

3 Messages

No, it is definitely NOT digital.  It is an analog NuTone doorbell chime from 1989.

I have spent over an hour with two different customer service folks on your help line and no one has any ideas how I can remedy the situation.  

There is a constant low hum coming from the chime unit which never happened until I installed the Simplisafe Doorbells.   It is a little annoying but not that bad when the system has not been active for a while but the noise intensifies significantly any time the doorbell is rung, or the camera is triggered either manually via the app or by motion detection.



5.1K Messages

4 years ago

@ milicia, did any of the reps offer to send you the nc connector kit to address the hum? If not, send email and they will respond on Monday.

3 Messages

Is the "nc connector kit" different from the "chime connector"?

As stated in the original post, I did receive the "chime connector".

1 Message

5 months ago

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