A WiFi extender might be the right thing for you. There's a wide variety of third party solutions (some more compatible with your router than others), but our Support team can hook you up with one as well.
To set up a camera on an eero pro 6 mesh network (has 3 bands - 5,5,2.4 GHz) you can temporarily disable the 5GHz bands by tapping on Settings > Troubleshooting > 'My device won't connect', then tapping on the 'My device is 2.4 GHz only', then 'Temporarily pause 5 GHZ'. This will disable 5GHz for 10 minutes, which should help with setting up the 2.4GHz only camera or doorbell.
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davey_d
Community Admin
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4.3K Messages
2 years ago
A WiFi extender might be the right thing for you. There's a wide variety of third party solutions (some more compatible with your router than others), but our Support team can hook you up with one as well.
Give us a call at 800-548-9508!
- Johnny M.
SimpliSafe Home Security
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cirrusblue
2 Messages
2 years ago
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