SimpliCam "Unfinished Setup"

@alexandria_c​ Thanks for the suggestions.  I had already done all of that and nothing worked.
But, I tried again and still had no luck.
1 - I deleted both cameras so there was no camera associated with my account.
2 - I cleared App Storage which also clears App Cache.

3 - I deleted the App

4 - I pressed the button on the Garage camera and reset it to factory defaults.

5 - I reinstalled the APP.

6 - The "Unfinished Setup" still exists on both my phone AND my wife's phone.  I have never used my wife's phone to add or delete any SimpliSafe device.

7 - I attempted to allow the "Unfinished Setup" to try and set up the Garage camera again.  Fail.

Since the "Unfinished Setup" exists on both of our phones I believe that the "glitch" is in a common denominator.  Since the cameras interface with SimpliSafe via Wi-Fi and not the Gen-3 Base Station I suspect the problem exists on SimpliSafe's side of the equation.  The PC Client cannot be used to set up a camera so there are no "Unfinished Setup" notices on the PC Client.
I will take any and all suggestions because all of my magic has failed.

Thanks for taking all those steps. It does sound like there is a glitch somewhere that is causing that camera to stay associated to the app.

Let's try removing the app from the equation and use the KeyPad to remove the device instead.

1. Open the Menu on your keypad (using your Master PIN)
2. Select “Devices” and navigate to this device. Select it with the right rocker.
3. Scroll to the bottom of the sensor’s listed settings and select “Remove”. Confirm the removal with the right rocker.
4. Press “Off” to exit the menu.

If that doesn't work, let me know and we can dig into this further.

@rslatham​ if you haven't already, I recommend installing Firmware Update 2.15 or your Base Station. the issue you describe sounds like a signaling issue between your Base and that camera, which can be resolved by this update.