‎Simplicam mobile iphone app video graphics bugs | SimpliSafe Support Home
drss's profile

Monday, November 9th, 2020 1:17 PM

Simplicam mobile iphone app video graphics bugs

Simplicam mobile iphone video graphics bugs.  It seems that the recent simplisafe app updates for iphone (i have an IOS 14 updated iphone 7) have a bug in the video presentation of the simplicam.   Worked fine before these last two app store updates in last couple weeks.  It looks like there is a new graphic presentation design either release or beta??.  It renders the video initially fine vertically.  when you swing to horizonal, the video shrinks to ~ a 1/4 the full screen size and is placed in lower left of the screen.  then sometimes disappears.  Too much over engineering going on.  Worked fine for along time.  please fix asap

Community Admin


531 Messages

4 years ago

Hi @drss,

Thanks for letting us know that you're having that issue. It's a bug in the new video player and something that our development team is aware of and working on.

SimpliSafe Social Team
SimpliSafe Home Security
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.