‎PCS signup page is broken -- URGENT! | SimpliSafe Support Home
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jsh

2 Messages

Friday, March 24th, 2023 8:45 PM

PCS signup page is broken -- URGENT!

Got sent email 2.5 hours ago (March 24, ~12:15pm) asking me to apply for PCS beta.

Deadline is 27 March. Signup page APPLY buttons will not respond.

Called tech support 2x. They suggested posting here. Suspect links from buttons are bad.

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Updated 

1 year ago

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emily_s

Community Admin

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3.1K Messages

1 year ago

Hi @jsh, 

Thank you for bringing this to my attention! I've alerted the Beta team, and they are working on sending over a new email. Don't worry about the March 27th deadline - the team will sort this out for you.

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jsh

2 Messages

1 year ago

Emily,

Thanks!  Today, I tried again and had the same problems, but then tried yet another browser -- Safari on my Mac -- and it let me sign up with no problem. I'm in.

So -- your tech support folks have a new piece of information: the code for the web page is, somehow, not browser-independent.

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davey_d

Community Admin

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5.6K Messages

@jsh​ thanks for letting us know.

Just as an FYI, since the beta programs are outside of our current offerings, and are managed by our Product Team, unfortunately our Support team isn't able to help with issues like this. But we're definitely forwarding the feedback to Product!

One more question for you - what browser is your main, and what extensions do you have installed? It might be a compatibility issue, or it might be that you have an adBlocker active, which is interfering with the site code.

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1 year ago

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