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jjrbru's profile

jjrbru

11 Messages

outdoor Cameras

I have with Simplisafe for 3 months now, and must say the system works great but outdoor cameras are the worst, and the software needs a complete overhaul. 

I will contact Simplisafe and see if they can be returned, I need cameras that are live 24/7 and when you view them you don't  have to them wake up, you need to view theme immediately.

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emily_s

Community Admin

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3.4K Messages

Hi @jjrbru, 

To preserve battery life, the Outdoor Camera does go into "deep sleep" when motion isn't detected. Wake-up time is something our engineers have been hard at work on, and they are currently developing a new feature to decrease the camera's wake time when connected to a Solar Panel or power cable. Once this feature is live, an update will be provided in this thread.

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gaulrobjoy

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can you reduce the range on the outdoor camera

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simplisafe_admin

Community Admin

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1.8K Messages

@gaulrobjoy While you cannot reduce the Outdoor Camera's motion detection range, you can customize how it detects motion. 

 

The Outdoor Camera has a Sensitivity setting, allowing you to dictate how sensitive it is to motion. If you find that your camera is detecting more motion events than you would like it to, you can change its sensitivity to Medium or even Low. 

 

And if there is a certain area in the camera's field of view where you don't want it to detect motion (like a busy street or sidewalk,) you can set up Activity Zones to prevent the camera from detecting motion in that specific area. 

 

For more details, check out the Outdoor Security Camera Series 2 Settings & Customizations article in the Help Center.

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