
Cameras
Discussions around our indoor camera, also known as the SimpliCam, happen here.
2 Messages
Friday, October 1st, 2021 1:27 AM
Outdoor Camera Confusion
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Updated
1 year ago
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captain11
Captain
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5.1K Messages
1 year ago
@Johnny M, could not find this topic and information in the help center.
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whoaru99
1.3K Messages
1 year ago
Is it safe to presume you have WiFi and are trying to connect the camera to the proper SSID and band?
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davey_d
Community Admin
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4.3K Messages
1 year ago
The SimpliCam Indoor Camera (which can be fitted with an Outdoor Kit), and the Video Doorbell Pro, can both be used as standalone units, and can be set up with Camera-only Recording Plans.
The Wireless Outdoor Camera that we only just launched a few weeks ago requires a Gen 3 SimpliSafe Base Station, because of the tighter integration (the camera connects directly to the Base Station, for rapid response to alarms, and so it can act as a separate siren).
- Johnny M.
SimpliSafe Home Security
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worthing
Advocate
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526 Messages
1 year ago
Please please please put this information on your website, in plain English so that people know this is the case. There are so many questions that pop up here that could be answered with even slightly more focus being given to your online documentation and product information.
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whoaru99
1.3K Messages
1 year ago
https://simplisafe.com/outdoor-security-camera
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worthing
Advocate
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526 Messages
1 year ago
However, if you go to https://support.simplisafe.com/hc/en-us/articles/4407853364749 there is a far more ambiguous statement under 'requirements'
I think most people will read that as, "This won't work without a Gen 3 system" but I can see how some people would view the use of 'compatible' to mean something other than 'required'. Regardless, SimpliSafe can remove any doubt whatsoever by changing the text to something like:
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tracimoney
2 Messages
1 year ago
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