2 Messages
Outdoor camera and doorbell not secured
I cannot seem to secure the outdoor camera, it seems to just have a magnet, and anybody can pick it up, move it or steal it. Likewise, the doorbell just requires a slight upward rug and it's removed... What am I missing? All of my other security cameras are safely affixed, but these seem to be portable and stealable, I am so confused. Help?
captain11
Captain
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6K Messages
2 years ago
@natesparks the doorbell pro has a security screw in the bottom, when properly installed, will prevent the unit to be pushed up and disconnected. Agree, however, if someone is strong enough, it's gone. As far as the outdoor cameras, yes, its a magnetic mount but SS does sell a security bracket for it. Again, provided a hammer or screwdriver with the correct configuration, it is gone too. My two outdoor cams are mounted just under my gutters. so at a minimum will need a ladder to reach up and grab them.
Others may have a better way of securing the cameras and will post here.
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natesparks
2 Messages
2 years ago
Great answer, I am not concerned with hammers,I am concerned with the causal grab. So I will look for and order the secure bracket (outdoor) and put in the screw(doorbell), I missed the optional install with the screw. Thanks Captain!
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fschwartz72
10 Messages
2 years ago
Last week I spoke with tech support Re concern about how easily someone could steal the outdoor camera. His reply:
1) Camera would be of no use to anyone, as it is linked to only my system, and could not be modified (of course, the thief might not know that when he/she takes it);
2) He said SimpliSafe will replace a stolen outdoor camera at no cost, even if it was on the standard plate and magnet mount.
Can anyone verify this?
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lance843
983 Messages
2 years ago
You can go to best buy and get the arlo permanent mounts as well like I have on all 5 of mine but they are a little cheaper on the simplisafe site
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