‎Only one device able to view cameras | SimpliSafe Help Center
emylopez1's profile

Tuesday, September 27th, 2022 2:26 PM

Only one device able to view cameras

​@davey_d​​​ any update on this topic of additional person to view the cameras? My wife and my adult son were in my account to be notified and only me can access the cameras? ​

This post was created from this reply on different post

Official Solution

Community Admin


4.3K Messages

6 months ago

@emylopez1​ If all three of you are logged in under the same username and password, you should all be able to livestream at the same time. So there might be something else going on. Would you be able to tell me the model and OS version of all your phones?

2 Messages

4 months ago

Everyone logging into the same account is big security no no. This is a security system after all right?

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