‎Not compatible with chiming doorbells? | SimpliSafe Help Center

Thursday, January 2nd, 2020 11:03 PM

Not compatible with chiming doorbells?

1 Message

3 years ago

I have the same issue. I removed the doorbell unit to reset it and used a USB connection to ensure that the battery was charged. When I reinstalled the video doorbell, my chime sounded. However, pushing the doorbell does NOT cause the chime to chime and the only LED that I ever see is a yellow one that goes out after 5-7 seconds.

I have been unable to install the doorbell via the mobile app. I NEVER get a flashing white LED.

I see that you posted this 9 days ago. Have you received any help from tech support on things to try?

2 Messages

3 years ago

I am having the same issue.  I was sent a second door bell but getting the same response from that one.

I was told the same thing from Hello Tech who was trying to get it to work.  he said it is my chime. I would hate to take that down and put up a simple one if that is not the real issue.  has anyone done that? did it work?  

Getting really desperate here as I have done everything that I was told to do, additional booster on my electric panel, the chime adapter, new ringer, nothing has worked so far.

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