
Cameras
Discussions around our indoor camera, also known as the SimpliCam, happen here.
22 Messages
Sunday, June 7th, 2020 9:16 PM
No video error on doorbell motion events
Question
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Updated
1 year ago
128
3
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lorelai
7 Messages
3 years ago
If you're in an area where there is a lot of 2.4 ghz traffic, it might help to reduce to 720p and see if your video remains consistent.
FWIW for me, sometimes it will say "no video" but then I go back and play the same one, and woosh -- there's video! So sometimes it could be an issue of the app contacting Simplisafe's servers.
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photo1257
10 Messages
3 years ago
I reduced mine to 720 quite a while ago but after update mine is also CUTTING OFF MOST ALL VIDEOS AFTER ABOUT 2 SECONDS!!!
I did all of the trouble shooting... I have STRONG internet connection to doorbell, etc. AND THIS JUST STARTED HAPPENING!! Also, I am not receiving notifications on my mobile devices.
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dan012752
3 Messages
1 year ago
I am constantly having problems with no video. It keeps going in and out. Other devices in my house work fine.
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