‎New System / Camera issue | SimpliSafe Help Center
tommytaylor90's profile

Thursday, May 28th, 2020 1:57 AM

New System / Camera issue

3 years ago

Unfortunately there isn't a way to "correct" this specific situation as when you have recording on the camera it will record when you arm or disarm the system and that will happen every time. It will pop on and record for about 20 seconds and then close after about a minute total.

If it is staying on and recording motion in off or home when it should not at that point there would be a fix in which you turn it the complete opposite way, you actually enable it and save then turn it back off and save and it won't be doing that motion recordings in the incorrect modes.
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