1 Message
My battery is draining within four hours
My battery is draining within four hours have had the camera for 10 months this is not normal. Bought a new battery and within four hours got an alert ow battery again. I have a backyard camera never had a problem would usually recharge 3-4 months on average. Has to be a hardware issue short somewhere that is pulling too much power. Also not picking up any more motion and I don't have the auto light on. Should last longer than 4-6hrw before needs a charger.
davey_d
Community Admin
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5.6K Messages
2 years ago
Hi,
Sorry to hear about this camera issue. Yes, you are right, this not normal at all. It sounds like the camera is hanging, and getting stuck in a loop that drains the battery.
I would suggest doing a hard reset to refresh the firmware:
If you continue to experience issues, I strongly suggest reaching out to our Support team, so we can get you a replacement unit.
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Bigmike
10 Messages
9 months ago
Did the camera get wet? I had one that just completely quit after a big storm last winter.
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