‎It's been months. Can we get this fixed? | SimpliSafe Support Home
skiman047's profile

Sunday, November 20th, 2022 1:31 AM

It's been months. Can we get this fixed?

Every 3 minutes. All night. Every night. MONTHS!  on top of the constant connectivity issues, terrible picture quality, and my system just not working when I get home, now this?  Can I get a refund on my monthly or my constantly defective equipment?  System hasn't worked right since I got it.  

Community Admin


71 Messages

2 years ago

We are so sorry to hear this, @skiman047. It sounds like this situation could use some further troubleshooting with a Senior Specialist. We can have a team member reach out to get to the bottom of this and make it right! 

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