It fixes all manner of squirrely doorbell pro related problems. Not saying it will definitely fix the issue you're describing but it's worth a shot and it's an easy troubleshooting step. (You just need to know where your transformer is since that's where it's installed.)
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worthing
Advocate
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526 Messages
1 year ago
https://support.simplisafe.com/hc/en-us/articles/360035706971-My-doorbell-won-t-ring-do-I-need-a-Chime-Connector-
It fixes all manner of squirrely doorbell pro related problems. Not saying it will definitely fix the issue you're describing but it's worth a shot and it's an easy troubleshooting step. (You just need to know where your transformer is since that's where it's installed.)
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