‎Is there anyway to reboot the doorbell without taking it off? | SimpliSafe Support Home

Saturday, February 15th, 2020 3:30 PM

Is there anyway to reboot the doorbell without taking it off?

My router seems to have locked up overnight.  Rebooted it, everything came back online but the doorbell.  I have cerebral palsy so I have to get someone to take it off for me & while troubleshooting, I think I used up all of my goodwill with my family.  Is there any way to reboot, not reset, so that it will try reconnecting, without taking it off?



5.9K Messages

4 years ago

@brad_2558778439...compliments of a google site search, lost almost immediately after being posted by Johnny M. Another example of something not in the Help Center but lost in the forums.  Quite a waste of great information.


51 Messages

4 years ago

You can use the little screwdriver to easily remove the camera from the mount. The screw is at the bottom. Then there is a small round reset button on the back of the camera, on the left. (There is also a smaller circle on the right, but I'm not sure what it does if anything.) I also removed the doorbell camera from the app and the re-added it after resetting, but I'm not sure if that's necessary.
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.