3 Messages
Installing Door Bell Camera
HELP... I have installed the door bell camera. when I put on the face plate, the door bell does not stop ringing, sent a email to support, no answer. I am going out of town with no functioning camera!!
3 Messages
MoFro624
9 Messages
4 years ago
0
0
sara_21
2 Messages
4 years ago
0
0
sara_21
2 Messages
4 years ago
0
0
simplisafe_admin
Community Admin
•
764 Messages
4 years ago
Constant ringing is usually a sign that the chime box inside of the home may be of the digital variety. If this is the case then the Video Doorbell Pro may not be compatible with your chime box. If you're able to get the model number of your chime box we should be able to verify if that is the case or not. You can also try reaching out to our Support Team at Customer-Support@SimpliSafe.com or by phone at 1-800-548-9508 from 8 AM to Midnight ET, 7 days a week.
SimpliSafe Social Team
SimpliSafe Home Security
0
0
Marymmm
2 Messages
2 years ago
We had the same problem with ours. Repeatedly.
1
0
Marymmm
2 Messages
2 years ago
We don't have a digital chime box.
0
0
mpresnell1951
1 Message
3 months ago
Voice from phone to door bell breaking up.
1
0