‎Install camera without app? | SimpliSafe Support Home
 
ibikeslow's profile

Tuesday, April 25th, 2023 12:34 AM

Install camera without app?

Can the camera be installed using a PC to connect or do I have to have the app?  We don't have smart phones to download the app

Community Admin

 • 

3.1K Messages

1 year ago

Hi @ibikeslow, 

Our cameras do need to be installed using the SimpliSafe mobile app. If you have a device like an iPad or a tablet, you could download the SimpliSafe app on it to install your camera. 

1 year ago

Nice to find this out AFTER buying a couple cameras. There are people who do not want to own a SmartPhone, like me. Now I have to borrow a SmartPhone, or just return the cameras. It is a simple enough operation, why can it not be implemented on a web interface?

1 Message

7 months ago

Can I install a non SimpliSafe camera like Nest or Google and use SimpliSafe monitoring system with it?

Community Admin

 • 

3.1K Messages

@satx​ SimpliSafe uses its own closed system that isn't able to integrate components from other companies; so unfortunately non-SimpliSafe cameras cannot be added to a system.

702 Messages

7 months ago

FYI, @emily_s or @davey_d 

For the outdoor and wireless indoor camera product pages, under requirements, the mobile app is listed but for the simplicam and video doorbell it is not. Please add this to the long list of documentation that needs updating/clarifying.

1 Message

16 days ago

For anyone still dealing with this issue (as I was today), just wanted to report that I unplugged the base station and moved it closer to the front door area (closer to the cam), and it seems like this fixed the issue. 

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.