7 Messages
(Indoor) Camera Recording when System is Off
Ditto for me. It should NOT record if the system is OFF.
>>it seems as if the only way to disable the camera recording when you are home, is if you turn off motion detection in the camera settings in the SimpliSafe app.
>>you have the option to have the shutter closed when the system is in “home” or “off” mode, but it still activates & records if motion detection is on.
>>however, if motion detection is off, will it still record when in “away” mode?? I think it won’t, which defeats the purpose of the camera if the alarm is triggered, right?
It’s confusing.
SimpliSafe, please address this issue.
davey_d
Community Admin
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4.8K Messages
2 years ago
@tammied13 sorry to hear about this. It does not sound like your camera is behaving correctly. That is, assuming that you're talking about the Indoor Camera, where the armed state is bound to the shutter setting.
So yes, when the shutter is set to closed in Home Mode, it should not be initiating recordings from motion. If the system is armed in Home Mode, the only times you should be getting a recording would be when someone disarms, and when there's an actual alarm.
I would actually recommend that you reset that camera by holding down the button on the top for 16 seconds. When your release, it will reboot, and you can set it up again through the SimpliSafe app.
But if we're talking about the Outdoor Camera: at this time, that particular model is active at all times and does not respond to the armed state of the system.
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