‎Indoor camera detecting motion every couple minutes | SimpliSafe Support Home
 
CatMoser29's profile

Wednesday, January 11th, 2023 2:05 PM

Indoor camera detecting motion every couple minutes

I have received around 7 notifications in the last hour that there has been motion detected from my indoor camera. Every time I check the recording there is absolutely nothing in view, no animal nothing out the window, not even a reflection in the TV. I am at a loss at what to do other than just turn notifications off or motion detection off. I had this same problem with the doorbell camera a month or so ago, I ended up turning the motion detection off. I'm not sure how much long I will be staying with SimpliSafe with this issue continuing. I haven't gotten a hold of support yet today for the indoor camera, but SimpliSafe has not had the same quality in support the last couple of months. I have been a customer for over 3 years and never had a problem until the last few months.  What is the point of having the cameras at this point????

Advocate

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927 Messages

1 year ago

Try pulling it off and pushing the reset button on back till it resets then put it back on and go through the process of putting it back in the system and see if a good rebooting might help

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