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brarob's profile

Thursday, November 2nd, 2023 12:50 AM

Indoor Camera: Can you turn off Motion Detection recording?

We're considering purchasing an Smart Alarm Wireless Indoor Security Camera and for privacy reasons can we easily turn off motion detection recording? We want to understand the options for turning this off before we do the purchase.

Community Admin

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2.9K Messages

8 months ago

Hi @brarob, 

Yes, you do have the option to turn Motion Detection off or on for each of the system's armed settings. For example, if you don't want your camera to record when your system is armed to Home or Off mode, but you do want it to record in Away mode, you can turn Motion Detection off in Home and Off mode, and keep it on in Away mode.

You can learn more about the settings and customizations of the Smart Alarm Wireless Indoor Security Camera in this Help Center article.

1 Message

Ah - sorry - NO! I don't see anywhere in that help article where it tells me how to set it up to NOT do motion sensing when the alarm is off. This is a SERIOUS PITA! I'm getting constant notifications. The alarm is clearly off (not HOME, not AWAY)... and yet every time someone walks in front of it there is a notification sent out. I see NO WHERE where I can change this. This SHOULD be automatic or if not at least an option. PLEASE - help before I dump the camera (and if not a camera - than why even the system?) [this is MOTION detection - not recording - I'm talking about. I don't own a motion sensor - just have the camera indoors]

Community Admin

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2.9K Messages

@ngc2369​ At the bottom of the article, there is a guided flow that takes you through all of the Smart Alarm Indoor Camera's settings. There is a path for the Privacy Shutter that will allow you stop getting motion notifications when the system is off. 

But to make this change in the app, go to My System > Camera Settings > select [your Smart Alarm Indoor Camera.] Then, under Camera Behavior, select Off and toggle Motion Detection and Motion Notifications off. Once that setting change has been saved, your Smart Alarm Indoor Camera should no longer detect motion when your system is disarmed in Off Mode.

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