‎I have 3 cameras - one only displays black/white | SimpliSafe Support Home

Saturday, June 13th, 2020 10:01 PM

I have 3 cameras - one only displays black/white

All three have the same settings.

Two of them show display on computer and mobile in color, the third is black and white all the time.  It is a bright room.  What determines the color or b/w display?   I know, first world problem, but it's kind of frustrating.

Thanks for your kindness,



5.9K Messages

4 years ago

@decli, make sure your night vision setting is auto. If that's not it, call SS to troubleshoot and, if all else fails, have it replaced under warranty at nc.

1 Message

Go to camera settings and select that particular camera. Then select "auto' for day/night mode.

3 Messages

@jwadamsdo​ how do you get to "camera settings" ?

 having same issue -- dont see any configurable settings

Community Admin


5.6K Messages

@dalekane​ see my answer to your thread here!

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