On the flip side if you have your camera privacy lens cap settings how you want them this can be a feature in that no one could compel you to delete them. Preserving any evidence not only for law enforcement but also for yourself as sometimes law enforcement and prosecutors have omitted/lost/overlooked/hidden/and yes even outright destroyed exculpatory evidence. So this is protection against anyone destroying potential evidence.
Wish recordings could be deleted. Some have posted that they are deleted after 30 days. But, I still have recordings from October 31...when I setup the system. ????
That certainly is odd. The recordings are automatically deleted after ~30 days so those should no longer be available for viewing through the timeline on your SimpliSafe account. While the recordings will not be available at that point, you will still be able to see the list of events that caused the recordings in your timeline indefinitely.
If you are still able to view recordings from October 31st on your timeline then please contact our Support Team at
1-800-548-9508 from 8 AM to Midnight ET, 7 days a week so that we can look further into this issue.
Official Solution
davey_d
Community Admin
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5.6K Messages
2 years ago
Hi all,
Individual camera recordings can now be removed from your Timeline. Learn more from our Help Center article here.
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simplistuckon
244 Messages
4 years ago
They do, however, automatically disappear after 30 days. Look in your timeline and any older videos are gone.
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dave_609
2 Messages
4 years ago
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simplistuckon
244 Messages
4 years ago
That is an excellent point. If they could be deleted, a bad actor (robber, abusive spouse, etc.) could compel their deletion.
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mchllbrwn67
1 Message
4 years ago
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captain11
Captain
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6K Messages
4 years ago
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simplisafe_admin
Community Admin
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535 Messages
4 years ago
That certainly is odd. The recordings are automatically deleted after ~30 days so those should no longer be available for viewing through the timeline on your SimpliSafe account. While the recordings will not be available at that point, you will still be able to see the list of events that caused the recordings in your timeline indefinitely.
If you are still able to view recordings from October 31st on your timeline then please contact our Support Team at 1-800-548-9508 from 8 AM to Midnight ET, 7 days a week so that we can look further into this issue.
SimpliSafe Social Team
SimpliSafe Home Security
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