18 Messages
How do I turn off notifications for camera motion sensing?
I want the camera to record when it senses motion, and record in the timeline.
I also want notifications if the alarm actually goes off (entry sensors, etc).
But this new outdoor camera just triggers from absolutely nothing all the time, and my phone becomes unusable.
I have reduced the motion sensing squares to only cover the very still concrete floor, and set sensitivity to Low, but it's still triggering too much to be useful.
I also want notifications if the alarm actually goes off (entry sensors, etc).
But this new outdoor camera just triggers from absolutely nothing all the time, and my phone becomes unusable.
I have reduced the motion sensing squares to only cover the very still concrete floor, and set sensitivity to Low, but it's still triggering too much to be useful.
worthing
742 Messages
3 years ago
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captain11
Captain
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6.2K Messages
3 years ago
I will be doing a full review early next week after the holiday.
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davey_d
Community Admin
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5.7K Messages
3 years ago
Our battery life estimate of 3-6 months is based on typical use, so night vision is included.
It might be useful to know what exactly is triggering the motion detection. We're still in the process of tweaking the intelligent motion detection, so it's possible that your camera could trigger from things that aren't people, but it thinks are people-shaped. A common example that we've seen is flags that are hanging down when there's not enough wind - since it's a tall object that's moving around.
But yep, sounds like having Motion turned off entirely could work for your needs anyway.
- Johnny M.
SimpliSafe Home Security
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thomas_12282724218327284
18 Messages
3 years ago
If I were to turn off motion events, that would just mean the camera is available on-demand to live view, right?
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davey_d
Community Admin
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5.7K Messages
3 years ago
That's right. Assuming that you have a recording subscription, you'll still get the recordings. You just won't be notified immediately about them.
- Johnny M.
SimpliSafe Home Security
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BF1234
1 Message
2 years ago
Is there anyway to stop the notifications when you’re at home so alarm is ‘off’ or ‘home’, I have an outdoor camera in the garden and get a notification whenever we move past it (which in the summer is frequent, so notifications are way too often).
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stevereece
3 Messages
2 years ago
I have the same issue. The only solution I can see is to turn off the notifications when I am at home and turn them back on again when I set the alarm to away.
Not a very elegant solution. There should be an option to stop notifications when in off mode.
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duba024
5 Messages
2 years ago
Yeah, this system is absolutely horrible for controlling anything. I wish I wouldn't have invested in SimpliSafe. Future buyers run away unless you love being pestered by meaningless notifications
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stevereece
3 Messages
2 years ago
Can't say that I have any problem with meaningless notifications other than the external camera as described. I am quite happy overall with SimpiSafe.
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