‎For those having trouble with the video doorbell | SimpliSafe Support Home
glenbarrington's profile

Friday, July 31st, 2020 1:30 PM

For those having trouble with the video doorbell

Especially for those who are having trouble with dropped connections and garbled speech from the tiny speaker.  I changed the image dimensions from 720p to 480p and the problem went away, completely.

The difference in image quality is negligible on my Pixel 3a smartphone or on Samsung Tab A (2019) tablet.  As I wrote in my Amazon review, it's a doorbell, not "Game of Thrones", just how much IQ (image quality) does a doorbell need?

If you are having trouble, give it a try.

3 Messages

2 years ago

It seems this is a problem many people are having

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