‎Entry sensor secret alert triggers cameras to record | SimpliSafe Support Home
tsimmons2796's profile

Wednesday, March 29th, 2023 3:34 AM

Entry sensor secret alert triggers cameras to record

I have sensors on our entryways to the house but the camera are not pointed at the entry ways, rather the paths to get to the entry ways. I would at the very least like the option to turn off all or individual camera recordings for secret alerts of entry sensors being triggered. I want the secret alert of the entry sensor to have a timeline.

Community Admin


2.9K Messages

1 year ago

Hi @tsimmons2796, 

Secret Alerts count as an alarm; so when an Entry Sensor generates a Secret Alert your cameras will produce a recording. At this time, camera recordings during a Secret Alert cannot be disabled. 

1 Message

Fix this plz 

1 Message

This is so stupid. I should be able to tell my cameras to not record when I don't want them to. I am so over this system and their stupid restrictions. I'm ready to go back to ADT.

1 Message

yes this needs to be fixed or alowed to be over rode for users privacy 

B Moore

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