‎Doorbell Push Notifications Hang On "Connecting" | SimpliSafe Support Home
 
J

Thursday, October 28th, 2021 1:09 AM

Doorbell Push Notifications Hang On "Connecting"

Any time someone rings my doorbell, I get a push notification. If I click on the notification, the Simplisafe app opens but hangs on "Connecting." If I close the screen and then click on live view, I can see what's on camera.

This seems to be a common issue. Anyone else have the problem? Suggestions for a fix?

Android app

702 Messages

3 years ago

This seems to be a common issue. Anyone else have the problem?


All the time. Forever. And we are not even close to the only ones experiencing it.

Suggestions for a fix?


Unfortunately I don't have a suggestion. I've not found anything that has fixed the problem long term.
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.