‎Doorbell does not do motion detection | SimpliSafe Support Home
chudak's profile

Monday, February 7th, 2022 5:00 PM

Doorbell does not do motion detection

I already tried 2 doorbells and a third replacement is in progress but wanted to ping an online community....

My doorbell does not detect motion and thus no recording for objects (cars, people, etc.) from 10-15 feet away.

From 3-4 feet it works fine.

Of cause, I tried all possible settings.

Anybody has seen a similar problem?


5 Messages

2 years ago

I am experiencing the same issue.  It works when close but if I stand 10-15 feet in front of it, it does not pick it up.  It picks up nothing in the front yard.  Picks up people close to door and cars on the street, but nothing in between.

8 Messages

1 year ago

I am experiencing this same situation... definitely unacceptable and makes us vulnerable....

1 Message

Same thing here.  The doorbell detects up close (3-4 feet) and over 50 sometimes.  But a delivery man can walk up the sidewalk 20 feet and place a package on the porch and it records nothing.  I have tried disconnecting from power and re-installing in the app.  Still nothing.  Anyone have a solution?  About ready to try Ring.

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